PrairieCat News

NEWS: PrairieCat Closed for Independence Day

Submitted by Chelsey DeSplinter on June 27, 2022 - 1:22pm

All PrairieCat staff will be off on Monday July 4, 2022 in observance of the Independence Day holiday.

PrairieCat will not have any support coverage on this day. For standard support issues please place a Help Desk ticket and your issue will be addressed on the next working day.

RAILS is also off for this holiday so there will be no delivery services on Monday July 4.

 

ALERT: Call for PC Technical Services Committee Member

Submitted by Sandy Tedder on June 22, 2022 - 7:06am

Call for PC Technical Services Committee Member

The PrairieCat Technical Services Committee has a vacancy for one of the At Large seats. PrairieCat is seeking applicants to serve the remaining term, which expires June 30, 2023.  Winning candidate will be eligible to run for future terms.

UPDATE: Sierra and Encore Software Updates

Submitted by Elizabeth Smith on June 21, 2022 - 1:43pm

Reminder:  Action: Informational

All – reminder that III will be implementing software updates overnight tonight (Tue. 6/21 – effective Wed. 6/22) for our Production Sierra & Encore environments. Both will be updated to V5.4.

When launching Sierra on Wednesday (6/22) new java files will be downloaded to the computer so the initial launch may take just a bit longer than usual.

NEWS: New Director Welcome Meeting - July 14

Submitted by Elizabeth Smith on June 6, 2022 - 10:45am

Are you a newer director at a PrairieCat library? If so, please join PrairieCat staff for a New Director Welcome meeting on Thursday, Jul 14, 2022 from 10:00 AM - 11:00 AM via Zoom. We'll share the core services that PrairieCat provides for our members. You'll also have the opportunity to ask questions and chat with fellow new directors.

PC Technical Services Committee will meet Thursday, June 9, 2022 @ 09:30 AM- 11:00 AM via Zoom.

Submitted by Sandy Tedder on June 2, 2022 - 8:09am

ACTION: Informational

 

The PC Technical Services Committee will meet Thursday, June 9, 2022 @ 09:30 AM- 11:00 AM via Zoom.

 

Register in advance for this meeting: Click here to register.

 

After registering, you will receive a confirmation email containing information about joining the meeting.

Agenda and packet are available on the PC support site.

TRAINING: New PrairieCat Help Desk

Submitted by Elizabeth Smith on May 26, 2022 - 11:49am

Action: Register for Training

PrairieCat will be utilizing a new Help Desk platform beginning July 11. Members are encouraged to attend one of the training sessions listed below. These trainings will cover the changes the member libraries will see in submitting tickets, ticket notifications, and ticket follow-up. Please register via Zoom. These sessions will be recorded and made available on the PraireCat support site. The trainings are also listed in L2.

NEWS: PrairieCat Closed for Memorial Day

Submitted by Elizabeth Smith on May 24, 2022 - 2:08pm

All PrairieCat staff will be off on Monday May 30, 2022 in observance of the Memorial Day holiday.

PrairieCat will not have any support coverage on this day. For standard support issues please place a Help Desk ticket and your issue will be addressed on the next working day.

RAILS is also off for this holiday so there will be no delivery services on Monday May 30.

NEWS: PrairieCat FY23 Election Results

Submitted by Elizabeth Smith on May 23, 2022 - 1:11pm

Action: Informational

Thank you for voting in the FY23 PrairieCat Election for open seats on the Administrative Council, Circulation Committee, and Technical Services Committee. Thank you to the candidates who volunteered to serve! As a reminder, these are open meetings and anyone is welcome to attend when these groups meet. Meeting information is posted on the PrairieCat website.<https://support.prairiecat.info/meetings> All seats are for 3-year terms unless noted otherwise.

NEWS: Survey on PUG Day and Continuing Education Events

Submitted by Elizabeth Smith on May 23, 2022 - 11:08am

Action: Complete Survey

The PrairieCat Engagement Committee wants your feedback to help us plan a valuable event for the membership. PrairieCat Users Group (PUG) Day is a professional development and training event for member library staff. PUG Day will be offered virtually this year on Thursday, September 22 and Friday, September 23. There is no cost to attend. Please take a couple minutes to complete the survey! All library staff are invited to complete the survey – please share as needed. The survey will be open until June 3.

NEWS: Ecommerce Transactions and Quarterly Checks

Submitted by Elizabeth Smith on May 20, 2022 - 1:13pm

This is a reminder about ecommerce transaction reports and recently changed procedures around ecommerce payments to members. In order to lessen the costs of issuing checks for such small amounts of money, PrairieCat will avoid issuing ecommerce checks until a minimum threshold of $15 has been reached during the fiscal year.

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