SierraNews
Phone notification system is running but some notices need to be recovered or may need to be sent by libraries manually
The new phone notification system is now calling out and delivering notices properly and patrons can also call in to check their account information and renew items.
Due to the issues we had previously, we lost some notices that…
PrairieCat is currently experiencing issues with the newly installed phone notification system. The following services are being impacted due to this issue:
Phone notifications for overdue and holds notices calling out.
Patrons dialing in to check their accounts and renew materials.
We have alerted Innovative and are…
Multiple Holds Issue for Sierra Libraries with Volume Records Fix
Sierra libraries that use Volume Records were experiencing an issue placing multiple holds on different volumes attached to the same edition. When trying to place a second volume hold, the user would receive the following error, "Your request for this material was unsuccessful…
PrairieCat will be closed on Monday, May 27th for the Memorial Day holiday. There will be on-call support on that day. Support issues will be addressed on the next business day.
Attention school library workers. PrairieCat is hosting a virtual Back to School session for school libraries. We'll provide updates on PrairieCat systems and services and also have guest speakers focusing on RAILS services for school libraries.
Tuesday, September 10, 2024 1:00 to 3:30 pm via Zoom
See registration details and agenda here.
The recording of the 5/10/2024 is now available on the event page for that session. Visit Past Events and Meetings to access.
Innovative added a new enhancement to Vega Discover. This enhancement floats the preferred location to the top of the Locations Facet on the Refine Results Panel. It also allows users to see all the locations in the View All Locations popup alphabetically, without the need to search. The explanation of how this works can be found on the support…
Vega Discover sites will be showing a new cookie notification banner at the bottom of all Vega sites. Innovative brought this live on 5/9. Users can select the x button to dismiss the banner or select Learn More to view the policy. There is also a new cookie icon in the header of the page at the top right. When this is selected, it takes the…
The FY25 election for the PrairieCat Administrative Council, Circulation Committee, and Technical Services Committee is now open. The election is open until Friday, May 17 at 5 pm. The election ballot can be found by clicking here or going to Resources and then Forms on the PrairieCat website.
To vote, the library's Delegate needs to log in to the…
Join us for a PrairieCat Member Update near you or online! Hear the latest from PrairieCat staff and your colleagues from across the consortium. The agenda has been posted on the support site.
Locations:
In Person
Tuesday, May 7, 2024
10:00 am -11:00 am – Pearl City Public Library District – Registration
1:00 pm – 2:00 pm – Fossil Ridge…