Sierra3/11/25 1:00pm - The issue has been resolved. Thank you for your patience.
3/11/25 10:45am - PrairieCat is receiving reports of patrons being unable to log in to the mobile app. The vendor is looking into the issue.
News
3/11/25 1:00pm - The issue has been resolved. Account information and profile should now be accessible.
3/11/25 10:45am - PrairieCat has received reports about issues with the Profile / Account Information in the Vega Discover catalog. PrairieCat has reported the issue to Innovative.
Error message on Profile account icon:We are…
Innovative has corrected the problem. Paging lists and other notices should be delivered shortly if they have not already. (3/11/2025 8:45 AM)
The Sierra v 6.3 upgrade has been completed successfully.
However, the paging lists did not go out this morning (3/11). PrairieCat is in contact with Innovative to get this corrected.
Don’t forget—the deadline for this year’s Illinois State Library Certification is on March 31, 2025! If you haven’t certified yet and haven’t received information about certification from a RAILS team member, please email help@librarylearning.org for support.
Annual certification is required of ALL library system members to retain system…
PrairieCat will be upgrading the production server to Sierra v 6.3 on Monday, March 11 at 11 pm.
Patrons and students enter our libraries for a multitude of reasons and it's important for library staff to be knowledgeable of the resources and assistance available for those in vulnerable positions mentally and/or physically.
A new Member Forum topic has been created on the subject of Mental Health and Wellness to assist in information…
Vega Guide has been enabled on all Vega Discover sites. Vega Guide is helper text on Vega Discover that can provide a tour of the site and other tips. It is unobtrusive and the user has to select the Take a Tour button or the other help text. The Vega Guide buttons are on the homepage, the search results page, and the resource page.
Member Forums are live on the PrairieCat Support site! Forums are a place where PrairieCat members can discuss topics of interest within our consortium community. We encourage you to create forum topics for discussions and information sharing. Share your expertise and ask your fellow PrairieCat members for advice. Members must be…
2/18/25 - The Bookmark tab issue seems to have been resolved. If there are any further complications, please submit a help desk ticket.
1/22/25 3:00pm - There have been multiple reports of the Bookmark tab on the Bookshelf bar in Vega Discover library catalog sites not showing patron bookmark information for some, but not all, users.…
Got IPLAR questions? We can help! Drop in for an open Q&A. PrairieCat staff will be available during the sessions to assist with answering your questions about compiling your Sierra-specific statistics for the IPLAR. The sessions are via Zoom and the events are posted in L2 and on the PrairieCat website.
Please register in advance for…