Help Desk
for Library Employees
PrairieCat staff are available to assist employees of member libraries.
Library users needing assistance with the PrairieCat catalog, please contact your home library.
Phone: (877) 542-7257
Quick System Status:
Sierra- Vega Discover
- eCommerce
- Mobile App
News
Update: Holds can now be placed in Vega Discover again. If you notice any lingering issues, please submit a…
The PrairieCat phone notification service has been having issues both last week and again this week. There were a…
2026 IPLAR Updates and Reporting Guidance | In Person Training
Join Laura Keyes, Library Program Specialist…
2/6/26 - Innovative has restored the My Bookshelf bar for Vega Discover account maintenance early this morning.…
Calendar
Thu, Feb 26 2026, 1pm - 2pm
Mon, Mar 2 2026, 1pm - 3pm
Thu, Mar 5 2026, 1pm - 2pm
Fri, Mar 6 2026, 10:30am - 12:30pm
Tue, Mar 10 2026, 10am - 11am
Members
The new PrairieCat Libraries app is here for participating member libraries!
Content from the Vega Mobile Implementation FAQ has been moved to the Resources tab on the support.prairiecat.info website. Please refer to the website for the most up-to-date information.
