PrairieCat Support | PrairieCat Support

Help Desk

PrairieCat staff are available to assist employees of member libraries.

Library users needing assistance with the PrairieCat catalog, please contact your home library.

Phone: (877) 542-7257

PrairieCat will be closed on Friday, July 3rd and Saturday, July 4th. There will be no phone coverage. Normal…

Registration is now open for the Wisconsin/Illinois Innovative Users Group (WILIUG) Spring Conference. You…

PrairieCat will be closed on Monday, May 25th for the Memorial Day holiday. There will be no on-call support on…

The Sierra 6.5 upgrade has been completed. It appears that Innovative has removed the “downloading software”…

Fri, Jul 10 2026, 10:30am - 12pm

Wed, Jul 15 2026, 10am - 11am

Wed, Jul 15 2026, 1pm - 2pm

Wed, Jul 22 2026, 10am - 11am

Wed, Jul 29 2026, 10:30am - 12:30pm

Save the date for PUG Day 2026! Join us over Zoom on September 24th and 25th. Registration links coming soon.

Check out the PUG Day site for program descriptions.