Help Desk
for Library Employees
PrairieCat staff are available to assist employees of member libraries.
Library users needing assistance with the PrairieCat catalog, please contact your home library.
Phone: (877) 542-7257
Quick System Status:
Sierra
Vega Discover- eCommerce
- Mobile App
News
It seems the PrairieCat Mobile App is experiencing issues.
The app not loading
Users being logged out…
We have received reports of issues with Vega Discover Account Portal. You can try to clear the browser cache to…
2/3 - Vega Discover should be working as expected now. Please submit a help desk ticket if you experience any…
Starting February 3, 2026, the My Bookshelf bar in Vega Discover will be upgraded to the My Account Portal. This…
Calendar
Fri, Feb 6 2026, 10:30am - 12:30pm
Thu, Feb 12 2026, 9:30am - 11am
Thu, Feb 12 2026, 11am - 12pm
Thu, Feb 19 2026, 10am - 11am
Tue, Feb 24 2026, 10am - 11am
Members
The new PrairieCat Libraries app is here for participating member libraries!
Content from the Vega Mobile Implementation FAQ has been moved to the Resources tab on the support.prairiecat.info website. Please refer to the website for the most up-to-date information.
