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PrairieCat Support

Decorative Graves-Hume Public Library District in Mendota

Help Desk


PrairieCat staff are available to assist employees of member libraries.

Phone: (877) 542-7257


Contact Help Desk


PrairieCat is currently experiencing issues with the newly installed phone notification system. The following… Read More
Multiple Holds Issue for Sierra Libraries with Volume Records Fix Sierra libraries that use Volume Records were… Read More
PrairieCat will be closed on Monday, May 27th for the Memorial Day holiday. There will be on-call support on that… Read More
Attention school library workers. PrairieCat is hosting a virtual Back to School session for school libraries. We'… Read More


PrairieCat Users Group Day (PUG Day) is an annual event dedicated to professional development, networking, and continuing education for member library staff. 


We hope you can join us for virtual sessions this September 26-27! 


Visit the PUG Day 2024 | Virtual page for a program schedule and registration links.



220 W. 23rd Avenue
Coal Valley, IL 61240
Phone: 877.542.7257
Fax: 630.566.0671