Sierra
Mobile AppNews
10/29 4:00pm Login usability has been restored for the majority of the libraries. If issues still persist starting tomorrow 10/30, please submit a help desk ticket.
10/29 3:15pm Likely due to the global outages affecting many websites and mobile apps today, the PrairieCat Libraries Mobile app is currently experiencing issues with logging in.…
RAILS recently shared news about the necessary transition of the eRead Illinois collection to the Palace Project. Due to the sudden closure of Baker & Taylor, the company that develops and manages the Boundless platform, RAILS needs to immediately relocate the eRead Illinois program. Please review the announcement on the…
This is a reminder that the Capira app, the previous PrairieCat mobile app, will be sunsetting this Monday, October 27. Service will be disconnected, and the app will become basically unusable for searching, checking out, placing holds, etc.
There is a notification that appears upon opening the Capira app alerting users to this change with a link…
Updates on the Baker & Taylor closure can be found on the RAILS website. Please visit the article on the RAILS news page for the most current information.
Update: Innovative has located the issue and Sierra is once again responding as usual.
Informational
Some users have reported issues with connecting to Sierra and slowness. Innovative has been notified.
The new PrairieCat Libraries Mobile app is now live in the Apple App Store and Google Play Store!
You can now search for "PrairieCat Libraries Mobile" and look for the PrairieCat On the Go icon. If the app isn't coming up as a top result, put the full name in quotations. Alternatively, you can scan the QR code in the marketing materials…
Decision Center failed to finish its daily data load on September 24 and no new statistics have been loaded since then. Innovative is looking into the issue.
PrairieCat is a WILIUG member and encourages area libraries to check out their upcoming event for Innovative users.
Save the Date! WILIUG 2025 Fall MeetingThe WILIUG Fall Meeting will take place on Friday, October 24. This virtual meeting will feature live sessions, ILS-specific forums, and a presentation from Innovative. Registration is…
PrairieCat will be closed on Monday, September 1st in observance of Labor Day. No phone or online support will be available. Regular PrairieCat support will resume on Tuesday, September 2nd.
RAILS is also closed so there will be no delivery September 1st as well.
7/8/25 10:00am: Resource pages attached to Vega Discover Showcase cover carousels are now once again working as expected. The 404 error no longer appears when selecting a title from the Vega Discover homepages.
7/3/25 9:30am: We have received communication from Innovative about the issue with homepage links/showcase links not working in…