News

CRITICAL: Phone Notification System Update

Phone notification system is running but some notices need to be recovered or may need to be sent by libraries manually The new phone notification system is now calling out and delivering notices properly and patrons can also call in to check their account information and renew items. Due to the issues we had previously, we lost some notices that… Read More

CRITICAL: Phone notification system currently down

PrairieCat is currently experiencing issues with the newly installed phone notification system. The following services are being impacted due to this issue: Phone notifications for overdue and holds notices calling out. Patrons dialing in to check their accounts and renew materials. We have alerted Innovative and are… Read More

UPDATE: Multiple Volume Holds | Vega Discover Fix

Multiple Holds Issue for Sierra Libraries with Volume Records Fix Sierra libraries that use Volume Records were experiencing an issue placing multiple holds on different volumes attached to the same edition. When trying to place a second volume hold, the user would receive the following error, "Your request for this material was unsuccessful… Read More

PrairieCat Closed - Memorial Day

PrairieCat will be closed on Monday, May 27th for the Memorial Day holiday. There will be on-call support on that day. Support issues will be addressed on the next business day.

Register for Back to School Session

Attention school library workers. PrairieCat is hosting a virtual Back to School session for school libraries. We'll provide updates on PrairieCat systems and services and also have guest speakers focusing on RAILS services for school libraries. Tuesday, September 10, 2024 1:00 to 3:30 pm via Zoom See registration details and agenda here.

Member Update Recording Now Available

The recording of the 5/10/2024 is now available on the event page for that session. Visit Past Events and Meetings to access.

UPDATE: Locations Facet | Vega Discover Enhancement

Innovative added a new enhancement to Vega Discover. This enhancement floats the preferred location to the top of the Locations Facet on the Refine Results Panel. It also allows users to see all the locations in the View All Locations popup alphabetically, without the need to search. The explanation of how this works can be found on the support… Read More

UPDATE: Vega Discover Cookie Banner Changes

Vega Discover sites will be showing a new cookie notification banner at the bottom of all Vega sites. Innovative brought this live on 5/9. Users can select the x button to dismiss the banner or select Learn More to view the policy. There is also a new cookie icon in the header of the page at the top right. When this is selected, it takes the… Read More

NOW OPEN: PrairieCat's FY25 Election

The FY25 election for the PrairieCat Administrative Council, Circulation Committee, and Technical Services Committee is now open. The election is open until Friday, May 17 at 5 pm. The election ballot can be found by clicking here or going to Resources and then Forms on the PrairieCat website. To vote, the library's Delegate needs to log in to the… Read More

Register for PrairieCat Member Update

Join us for a PrairieCat Member Update near you or online! Hear the latest from PrairieCat staff and your colleagues from across the consortium. The agenda has been posted on the support site. Locations: In Person Tuesday, May 7, 2024 10:00 am -11:00 am – Pearl City Public Library District – Registration 1:00 pm – 2:00 pm – Fossil Ridge… Read More