PrairieCat News

NEWS: PrairieCat New Directors Meeting - April 18

Action: Informational / Register for Meeting

Are you a newer director at a PrairieCat library? If so, please join PrairieCat staff for a New Director Welcome meeting. We'll share the core services that PrairieCat provides for our members. You'll also have the opportunity to ask questions and chat with fellow new directors.

Tuesday, Apr 18, 2023 | 10:00 am - 11:00 am

ALERT: SMS / Text notice alert issues

ACTION: Information

We were alerted today (3/17/2023) that SMS notices didn’t appear to be functioning properly. Innovative has looked into the issue and found that the SMS server’s connection with Sierra failed on March 8th. Innovative has cleared out all old queued text messages from before today and repaired the connection with our Sierra server.

Patrons should NOT receive any older text messages from yesterday or before.

We apologize for any inconvenience this is going to cause your staff.

NEWS: Lostant Community Library - Go Live March 15

Action: Informational

Lostant Community Library will be going live on PrairieCat on March 15, 2023. Lostant joins as a new Basic Online member. Congrats to the Library Director Kimberly Udstrand and PrairieCat staff for all their hard work throughout this project!!

Lostant Community Library

Lostant , IL

La Salle

Service Population: 480+

Total FTE: 1 staff

Annual Circulation: approximately 1,300 items

Sierra Code:  LO

RAILS Delivery Code:  LCBB-3

Items: 8,041

Go Live Schedule

UPDATE: Sierra Server Migration - Issues

The Sierra server migration is complete. Several libraries reported issues with connecting to Sierra (desktop application). If your library continue to experience issues, please call the help desk or submit a ticket. 

ALERT: Phone Notifications (3/9/2023 2:30 PM)

It appears that the interface between our phone notification system and Sierra is having some issues.

We have conveyed this to both Innovative & Illion (our phone notification vendor). We hope that this issue will get resolved soon but wanted to keep member libraries informed of this issue.

ALERT: Sierra Server Migration - March 9, 2023


Innovative is going to migrate our Sierra server environment.

The migration date is now set for overnight on Wed. March 8. effective the morning of Thur. March 9.

You should have gotten previous communications about the details. We have given Innovative permission to start the migration at 10 PM CST so hopefully the migration will be complete prior to the start of business on Thur. March 9. We will send out a communication about the status of the migration on March 9.

NEWS: Vega Project Updates - February 23, 2023

Action: Informational

Project Updates

PrairieCat staff have regular bi-weekly meetings with the Vega Discover team from Innovative, which includes our project manager, trainer, and the Discover product manager.  PrairieCat will post regular project updates to provide the membership with a summary of the issues/questions that are being reported by libraries and staff that are discussed at the Innovative project meetings. 

NEWS: Rock Island Public Library, Watts-Midtown Branch Opening

Action: Informational 

Rock Island Public Library, Watts-Midtown Branch  |  Branch Opening

Congratulations to the Rock Island Public Library, Watts-Midtown Branch on their soft opening of the new branch location. The grand opening celebration is scheduled for Saturday, March 11. 

TRAINING: Accessing your PrairieCat Email Account on Office 365 from any Device

You can access the Libraries PrairieCat Email Account on any device by signing into the Office 365 portal with the library PrairieCat Email Address.

The PrairieCat Email Address is denoted by the library delivery code and

For Example:

MEETING: Union List Members Meeting - Mar 7

Action: Informational / Register for meeting

Please join PrairieCat staff and your Union List representatives for a Union List members meeting viz Zoom. We’ll provide an update on PrairieCat projects, address frequently asked Union List questions, and have time for any other questions from the group.

When: Tuesday, Mar 7, 2023 3:00 – 4:00 PM

Register in advance for this meeting. After registering, you will receive a confirmation email containing information about joining the meeting.

UPDATE: PrairieCat Website - Form Errors

2/20/2023 - It has come to our attention that Forms on the PrairieCat website are not being successfully submitted. Users may receive an error message when trying to submit a form. We have reported this issue to the company that supports the PrairieCat website.