SierraThis issue has been resolved.
PrairieCat has discovered a large number of failed email deliveries for patron notices. This appears to only be affecting patrons with yahoo.com email addresses. We are investigating the issue.
News
The week of April 21, PrairieCat staff will be switching the eCommerce links from the “link out” to Encore we use currently to the integrated Vega eCommerce interface. This means that patrons will not have to log into Encore to make their payment. The entire process will take place inside the Vega software from now on.
You can…
PrairieCat Nominations Open Through April 25th
PrairieCat is currently seeking nominations for the Administrative Council, Circulation Committee, and Technical Services Committee until April 25, 2025. The election for all open positions will be held from May 5-16, 2025. Details on the open seats for each committee are below. You…
The User Roles and Homepage Builder course on TalentLMS is now live!
The lessons within this course will teach users how to use Showcases to customize their Vega Discover collection and kiosk homepages. A Staff User account is required to be granted the Content Admin permissions earned through completing this course. If you still do not…
The Engagement Committee is seeking program proposals for PUG Day 2025. This is a continuing education and professional development event for member library staff. This in-person event is on Friday, September 26, 2025 at the Bend XPO | 922 Mississippi Parkway East Moline, IL 61244.
This is a great opportunity to share with member…
Sierra is back up as of 9:25 AM on 3/19. If you experience any issues, please contact the help desk.
Sierra is down as of 8:30 AM on 3/19. PrairieCat is actively working with Innovative on this issue.
You won’t want to miss the upcoming Resource Sharing Summit on Friday, April 11, 2025 at the DeKalb Public Library at 10 am. This is an in person only event. Seating is limited so if you plan to attend, please register. Details and registration in L2.
This year’s topic is on Marketing Your Library: Strategies for Success and Accessibility. The…
The Encore upgrade has been completed successfully. Please submit a help desk if you have any issues with Ecommerce or SMS signups.
Encore is scheduled to be upgraded in the early morning on Monday, March 17. Ecommerce and SMS notifications signup is run through Encore and access to these features may be disrupted during the upgrade. PrairieCat…
3/11/25 1:00pm - The issue has been resolved. Thank you for your patience.
3/11/25 10:45am - PrairieCat is receiving reports of patrons being unable to log in to the mobile app. The vendor is looking into the issue.
3/11/25 1:00pm - The issue has been resolved. Account information and profile should now be accessible.
3/11/25 10:45am - PrairieCat has received reports about issues with the Profile / Account Information in the Vega Discover catalog. PrairieCat has reported the issue to Innovative.
Error message on Profile account icon:We are…