SierraHelp Desk
PrairieCat Support toll-free number | (877) 542-7257
To report a standard issue (non-emergency) | Submit a Help Desk Ticket
| Name | Title | Department | Contact |
|---|---|---|---|
| Carolyn Coulter | Director | Administration & Member Services | carolyn.coulter@prairiecat.org (815) 443-6016 |
| Chelsey Knippel | Human Resources/Business Office Coordinator | Administration & Member Services | chelsey.knippel@prairiecat.org (815) 443-6020 |
| Elizabeth Smith | Member Services Administrator | Administration & Member Services | elizabeth.smith@prairiecat.org (815) 443-6019 |
| Shelby O'Hara | User Experience Specialist | Administration & Member Services | shelby.ohara@prairiecat.org (815) 443-6015 |
| Magda Bonny | Library Services Supervisor | Library Services | magda.bonny@prairiecat.org (815) 443-6017 |
| Melissa Landis | Circulation & Data Coordinator | Library Services | melissa.landis@prairiecat.org (815) 443-6018 |
| John Slanicky | Library Services & Data Coordinator | Library Services | john.slanicky@prairiecat.org (815) 443-6014 |
| Sandy Tedder | Cataloging & Database Coordinator | Library Services | sandy.tedder@prairiecat.org (815) 443-6012 |
| Ed Zanelli | Senior Data Specialist | Library Services | ed.zanelli@prairiecat.org (815) 443-6013 |
| Jason Jensen | Systems Supervisor | Systems | jason.jensen@prairiecat.org (815) 443-6021 |
| Roy Arey | Senior Systems Specialist | Systems | roy.arey@prairiecat.org (815) 443-6011 |
| Matt Maturo | Systems Administrator | Systems | matt.maturo@prairiecat.org (815) 443-6010 |