Update: Vega Discover Profile Error Resolved

Submitted by Elizabeth Smith on

3/11/25 1:00pm - The issue has been resolved. Account information and profile should now be accessible. 

 

3/11/25 10:45am - PrairieCat has received reports about issues with the Profile / Account Information in the Vega Discover catalog. PrairieCat has reported the issue to Innovative. 

Error message on Profile account icon:
We are unable to retrieve your account information. Please try again or contact your library for support.

Error message on Profile tab in My Bookshelf:
Error occurred while processing request. Please try again later.