Known Issues

Status AnyOpenClosed

Issue	Added	Updated	Status
Failed Email Deliveries - Yahoo	04/09/2025 - 9:30am	04/14/2025 - 8:42am	Closed
Sierra Down 3/19	03/19/2025 - 8:30am	03/19/2025 - 9:24am	Closed
Mobile App Log In Issues	03/11/2025 - 10:57am	03/11/2025 - 1:22pm	Closed
Vega Discover Profile Error	03/11/2025 - 10:46am	03/11/2025 - 1:22pm	Closed
Paging Lists Not Delivered - March 11	03/11/2025 - 8:17am	03/11/2025 - 8:45am	Closed
Vega Discover - Bookmark Tab	01/31/2025 - 1:33pm	02/19/2025 - 9:16am	Closed
ALERT: Vega Discover Sites Down	11/11/2024 - 11:19am	11/11/2024 - 11:38am	Closed
Sierra Notices	07/26/2024 - 8:59am	11/11/2024 - 11:21am	Closed
Sierra Slowness	09/23/2024 - 1:15pm	11/11/2024 - 11:20am	Closed
Vega Issues with Holds Placement	08/27/2024 - 10:05am	08/27/2024 - 11:51am	Closed
ALERT: Ecommerce Issue	08/26/2024 - 12:16pm	08/26/2024 - 12:48pm	Closed
Sierra Slowness / Vega Discover Intermittent Issues	08/22/2024 - 10:39am	08/22/2024 - 2:31pm	Closed
Sierra Slowness	08/19/2024 - 12:59pm	08/21/2024 - 1:22pm	Closed
Telephone Renewal System is Down	07/26/2024 - 8:57am	07/29/2024 - 7:47am	Closed
Capira Mobile App Issues	07/15/2024 - 8:10am	07/26/2024 - 8:56am	Closed
Vega Discover - Reading History Issues	07/08/2024 - 10:24am	07/18/2024 - 2:36pm	Closed
Phone notification system currently down	06/24/2024 - 11:00am	06/26/2024 - 8:07am	Closed
Vega Account Already Exists - Submit Ticket to Resolve Patron Account	01/16/2024 - 2:36pm	05/23/2024 - 2:07pm	Closed
Vega Discover Background Pages	04/25/2024 - 8:18am	04/25/2024 - 9:00am	Closed
Vega Discover - Intermittent Issues	04/10/2024 - 10:56am	04/15/2024 - 1:18pm	Closed
ALERT: Vega Discover Issues / Sites Down	03/26/2024 - 2:13pm	03/26/2024 - 3:19pm	Closed
Website - Duplicate Events and Member Directory	02/29/2024 - 8:58am	03/26/2024 - 3:19pm	Closed
Member Directory on Website	02/26/2024 - 1:32pm	02/29/2024 - 8:58am	Closed
Log out of PrairieCat website and L2	06/30/2023 - 9:26am	02/23/2024 - 2:48pm	Closed
Statistics and Reports on New Website	06/14/2023 - 6:19pm	02/23/2024 - 2:48pm	Closed
PrairieCat Website - Log in to L2 Button Missing	02/07/2024 - 11:14am	02/10/2024 - 12:05pm	Closed
ALERT: Vega Discover seems to be having intermittent issues	01/22/2024 - 10:17am	01/24/2024 - 2:26pm	Closed
PrairieCat Website Homepage Issue	01/24/2024 - 10:04am	01/24/2024 - 2:19pm	Closed
Vega slowness, inaccurate search results	01/02/2024 - 1:48pm	01/03/2024 - 9:36am	Closed
ALERT: Sierra slow / unresponsive	12/05/2023 - 9:05am	12/05/2023 - 9:35am	Closed
ECommerce issue with Encore	08/29/2023 - 1:03pm	08/29/2023 - 1:23pm	Closed
Paging List Spacing Issues	08/28/2023 - 11:00am	08/28/2023 - 11:01am	Closed
Login issues with Statistics and Reports page on PrairieCat Support	08/01/2023 - 8:48am	08/01/2023 - 10:07am	Closed
Log in with L2 to new site - Error Message	06/15/2023 - 9:15am	06/15/2023 - 1:13pm	Closed
Decision Center Issues - Monthly Statistics Delayed	05/08/2023 - 1:33pm	05/10/2023 - 11:11am	Closed
PrairieCat Support Phone Number Down	04/12/2023 - 10:24am	05/10/2023 - 11:09am	Closed