Sierra2/5 - Due to the significant issues with the Vega Discover Account Portal release, PrairieCat has requested our Vega Discover sites are reverted to My Bookshelf. This will allow patrons to access their My Account features without disruption, while Innovative continues to work on fixing the known issues. This change is scheduled for the early morning hours of 2/6/2026.
The updated Account Portal will likely be launched with the March 3 release.
2/4 We have received reports of issues with Vega Discover Account Portal:
- Innovative has uncovered an issue with the default catalog preference setting and are targeting a hotfix release to be deployed on Thursday, February 12th. In the meantime, this setting has been hidden to ensure a quality experience for patrons.
- The appearance of the legacy MyBookshelf bar for patrons.
- Reading History shows only 100 entries
- When patrons use Account Portal, some users are met with Blank Pages on checkouts or holds screen, throughout the account portal
- "Checkouts & Requests" count includes reading history
- Holds that are available for pickup do not display a 'pickup by' date
- Vega Guides (tour) still referring to My Bookshelf
- In My Account, Address only displaying line 1 then a comma
- The "Save" button in the account editing screen does not work.
- Unable to Freeze Holds when first in line. Unable to Unfreeze Hold.
- Suppressed Pickup Locations Showing in Manage Holds Page in Account Portal
If you experience a distinct issue from this, please report it to the help desk and include patron barcode if possible and other relevant details.
Thank you for your patience. Innovative had been notified of the issues and is working on it.
2/3 5PM - Users should be able to log in. Please try clearing browser cache, then try again.
2/3 3PM - We have received reports of issues with Vega Discover Account Portal:
- Users unable to log in
- Users able to log in but unable to view complete account information including checkouts/holds