Vega Discover Profile Error

Issue Status
Closed

PrairieCat has received reports about issues with the Profile / Account Information in the Vega Discover catalog. PrairieCat has reported the issue to Innovative. 

Error message on Profile account icon:
We are unable to retrieve your account information. Please try again or contact your library for support.

Error message on Profile tab in My Bookshelf:
Error occurred while processing request. Please try again later.