This month's Tip of the Month reviews how patrons can save a history of items they have checked out on their account in My Account in Encore. It is useful for staff to be familiar with the feature so they can assist patrons.
The May 2017 Long Intransit listing is now available in the Statistics & Reports section of the Support Site. The report contains your items that have been Intransit from 2013 to April 1, 2017. There are 1092 items on the report for this month, a DECREASE of 29 from 1121 items on the April report.
Following CPL's migration to a new library management system - their online patron verification webpage is back up and functioning. The new URL is https://chicago.polarislibrary.com/patronstatus/
At Delegates Assembly, Maria Meachum from Wilmington PLD shared how her library started circulating mobile Wi-Fi hotspots. It has been a huge success with patrons! Check out the resources she shared to see how your library can get started providing this great service.
On Saturday, April 22 the Rock Island Public Library's 30/31 Branch (RITG) reopened. The collection will be filling holds and the Branch has been returned to the Hold Pickup Location listing for patrons to select.
The Staff at the Rock Island PL thank everyone for their patience during the unexpected closure.
This month's Tip explains how staff can find information on the last three patrons that checked out an item to aid in troubleshooting damage or missing parts. Click here for more details!
It's that time of year again, and Paging Lists for schools will be turned off as of Monday, April 10, 2017. As of that date school library materials will not be holdable until Paging Lists resume in the fall. Schools will still be able to request materials to fill last requests for the school year. But, everyone should work on getting school materials returned before the end of the school year, and likewise school staff should work to ensure that materials are returned to other PrairieCat libraries before the end of the school year. Thanks for your cooperation.
This month's Tip reminds how everyone can help PrairieCat maintain a clean database by reporting duplicate records or other needed cleanup to the PrairieCat Cataloging Services Team. Click here for more details!
The Administrative Council approved restructuring of the PrairieCat standing committees at their February 2017 meeting. Bylaws changes to reflect a new structure for the Circulation Users Group, the Technical Services Users Group, the Training Committee and a new Technology Users Group will be presented at the April 2017 Delegates Assembly for approval. PrairieCat is also instituting regional Member Update meetings to be held twice a year in seven locations across PrairieCat.
Our current PrairieCat emergency notification tool, PC Chat, is being replaced. The new product is called NetSupport Notify, or in short, NSN.
NSN will be PrairieCat’s staff emergency broadcasting tool. PrairieCat staff will use this tool to send out emergency messages that pertain to system issues/outages that could affect multiple locations.
