Vega Interactive Telephone System Down

Submitted by Shelby O'Hara on

On Monday, 11/02, the telephone system went down in the afternoon. Due to the timing of the holds being generated, it is likely that most holds trapped on Monday did not have a notification sent to the patron. This issue is still present.

Innovative has been looking into the problem, however there is not yet an estimate on when the issue will be fixed. 

Tags
Vega Interact
telephone
hold notices