SierraInnovative has given libraries the option to continue using the My Bookshelf bar for account maintenance instead of re-enabling My Account Portal until July 2026. We have taken them up on this and will not be relaunching My Account Portal for PrairieCat libraries until the July 2026 update. There continues to be known issues within the My Account Portal that we would like to see resolved before pushing to our member libraries.
Thank you for your patience and understanding.
My Account Portal was initially launched earlier this year before we requested to roll back to the previous/current setup of the My Bookshelf bar for organizing and maintaining holds, checkouts, and fines. We did this due to some features not being completely functional and formatting inconsistencies. Once My Account Portal is launched (July 2026) and tested by PrairieCat staff to confirm corrective updates have been made, marketing and training information will be created and sent to member libraries for patron and staff use.
As always, if you are having an issues with a Vega product please submit a PrairieCat help desk ticket.
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