OCLC

UPDATE: 7/24/2024

Capira has given us the update that the mobile app is now up and running. If a patron is still having trouble loading or using the app they are recommended to delete the app, restart their phone, and to reinstall the application. Should a patron have an ongoing issue after completing these steps, please submit a ticket with the following information:

Patron's barcode and PIN

Device Information - Make and Model and OS

Steps they tried to resolve the problem. 

UPDATE 7/16/2024

Capira / OCLC continues to work on the PrairieCat mobile app. They have already introduced some fixes that seem to have solved the card registration issue, which was primarily on Android devices. The issue with the app failing to launch on iOS has been partially resolved. The fix can be applied by