Sierra
Vega Discover
2/4: 12:00pm - Users are unable to log into the PrairieCat Libraries Mobile app.
While attempting to log into the app, a variety of errors have appeared.
"Sorry, there is a problem communicating with the catalog server at the moment. Please try again later."
"Sorry, we didn't recognize your credentials. Please try again."
And a blank screen with "Service not available"
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A ticket has been submitted to Innovative to get these errors looked into. If you notice additional error messages, please screenshot them (if possible) and submit a PrairieCat help desk ticket.
Thank you for your patience as we continue to work alongside Innovative to identify and resolve these ongoing issues.
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