Thursday, September 22, 2022 | 1:00 PM - 2:00 PM | Library Road Trip: Welcoming People Back Into Our Spaces

Added by Elizabeth Smith (07/12/2022 - 11:09)
Last updated by Elizabeth Smith (07/21/2022 - 13:40)
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Thursday, September 22, 2022  |  1:00 PM - 2:00 PM  |   Library Road Trip: Welcoming People Back Into Our Spaces

Register via Zoom

Program Description

Public libraries are open and ready for business, yet our door counts are reflecting lower numbers than before the pandemic.  Our month-long event crossed district, county and consortium lines to encourage our public to rediscover all their local libraries have to offer.

60 Minute Session   |   Session will be recorded and available by October 1, 2022. 

Learning Objectives

At the end of this session

  • Participants will consider a relatively inexpensive and low staff-intensive solution for increasing customer engagement,  library door counts and marketing of library services.
  • Participants will be motivated to engage with their library neighbors to collaborate in other meaningful ways in order to bring greater awareness to the library services available in the community.
  • Participants will identify unique or specific attractions within their own institutions to share with new or returning patrons, as well as get feedback from their staff members who participate and visit other locations.


Lauren Offerman  |   Three Rivers Public Library District  |   Director
Lauren is proud to serve her hometown at Three Rivers Public Library District, in Channahon and Minooka, where she has worked since 2009, and has been the Executive Director since 2014.  She has two grown daughters and a spoiled cat named Edgar Allan Purr.   When not librarying, Lauren enjoys traveling, reading, and walking.

Danni Esposito   |   Three Rivers Public Library District   |   Business Manager
Danni has worked at Three Rivers since 2010, beginning as an Administrative Assistant, and moving into the newly created Business Manager position in 2021.  Danni is married and has two teen children, as well as two cats.  In her spare time, Danni likes to read and either go to the beach or lounge by the pool.

Becky Goode   |   Shorewood-Troy Public Library   |   Adult, Teen and Technology Services Manager
Becky Goode is the Adult, Teen & Technology Services Manager at Shorewood-Troy Public Library.  She is passionate about library outreach and expanding community services to patrons.  Becky has worked alongside partnering libraries as well as local organizations, including Job Corps and Senior Services of Will County, to offer the library's resources throughout Shorewood and its surrounding areas.  She also continues to work on bridging the technology gap for older generations of patrons through programming and one-on-one instruction.   In her down time, Becky enjoys reading graphic novels and historical fiction, as well as playing with her 8-year-old rescue pup.

Krista Katzen   |   Oswego Public Library District   |   Assistant Library Director
Krista has worked for the Oswego Public Library District for the past 16 years.  I started in Youth Services, then became the Young Adult Department Head, before moving into the Assistant Director position.  I’m currently working on my CPLA (Certified Public Library Administrator) certificate. 

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