PrairieCat Support | PrairieCat Support

Help Desk

PrairieCat staff are available to assist employees of member libraries.

Library users needing assistance with the PrairieCat catalog, please contact your home library.

Phone: (877) 542-7257

Due to a miscommunication, Sierra was upgraded to version 6.4 this morning 11/19 and that upgrade interfered with…

Notices did not run this morning, so paging lists and overdue/bill notices have not generated and distributed. We…

11/19 10:40 AM: Innovative has reported the Sierra issues are resolved. If you have continued issues, please let…

11/18: The website provider has resolved the issue. If you still experience an issue logging in to the support.…

Thu, Dec 4 2025, 1pm - 2pm

Fri, Dec 5 2025, 10:30am - 12:30pm

Tue, Dec 9 2025, 10am - 11am

Thu, Dec 11 2025, 10am - 11am

Thu, Dec 18 2025, 10:30am - 11:30am

The new PrairieCat Libraries app is almost here for participating member libraries!

Visit the Vega Mobile Implementation FAQ for guides, marketing materials, and other information.