Help Desk
for Library Employees
PrairieCat staff are available to assist employees of member libraries.
Library users needing assistance with the PrairieCat catalog, please contact your home library.
Phone: (877) 542-7257
Quick System Status:
Sierra
Vega Discover- eCommerce
- Mobile App
News
There have been reports of materials showing the incorrect availability status on Vega Discover. A ticket has been…
1/16 This issue has been resolved.
1/15 PrairieCat is experiencing TalentLMS (PrairieCat's training platform)…
Update: 1/8 8:00am The issue has been resolved. Searching has returned to normal. Thank you for your patience as…
Starting February 3, 2026, the My Bookshelf bar in Vega Discover will be upgraded to the My Account Portal. This…
Calendar
Wed, Jan 28 2026, 10:30am - 12pm
Tue, Feb 3 2026, 10am - 11pm
Fri, Feb 6 2026, 10:30am - 12:30pm
Thu, Feb 12 2026, 9:30am - 11am
Thu, Feb 12 2026, 11am - 12pm
Members
The new PrairieCat Libraries app is here for participating member libraries!
Content from the Vega Mobile Implementation FAQ has been moved to the Resources tab on the support.prairiecat.info website. Please refer to the website for the most up-to-date information.
