NEWS: PrairieCat is Hiring | Systems Coordinator

PrairieCat Systems Coordinator
Full Time: 37.5 hours per week
Salary: $52,572-$65,715/year, depending on qualifications

PrairieCat has offices in Coal Valley, IL and Bolingbrook, IL. This position may work from either location. 

Organization Overview: One hundred thirty-seven libraries in Illinois share an integrated library automation system known as PrairieCat. By sharing the cost of central site equipment, computer and database maintenance, staff, and telecommunications, libraries of all sizes (including public, academic, school and special) have found it possible to join the consortium and to realize the advantages of automated resource sharing.

Position Overview: The Systems Coordinator helps PrairieCat attain our organizational goals by assisting with oversight of the operation of all PrairieCat hardware, software, reporting, telecommunications and network infrastructure. Responsibilities include:

  • Assist other members of the PrairieCat server team to ensure network connectivity between remote libraries and PrairieCat applications and servers.
  • Perform hardware maintenance, upgrades, troubleshooting and support on PrairieCat systems as directed.
  • Collaborate with PrairieCat and member library staff on the efficient and effective implementation of software, hardware, and other PrairieCat operations.
  • Initiate and monitor support tickets with integrated library system and other vendors in areas of responsibility.
  • Participate in the testing of new and upgraded software.
  • Troubleshoot software issues with PrairieCat and member library staff.
  • Provide on-call support to members during some evenings, weekends, and holidays on a rotating basis.
  • Provide technical consulting to members as needed to establish or maintain PrairieCat services, such as new member activities or the purchase of printers and other peripherals.

Requirements & Skills:

Education: BA/BS required.  Computer Science-related Masters or IT certifications preferred.

Experience, Key Skills and Abilities:

  • 3 years in library technology and experience with integrated library systems preferred
  • Demonstrated knowledge of computer hardware and software.
  • Experience troubleshooting and maintaining Windows and Linux environments and operating systems 
  • Experience with telecommunications infrastructure maintenance
  • Experience working with Microsoft server in an Enterprise environment, including Active Directory experience
  • Experience working with VMWare or other virtualized server software
  • Experience with PC hardware and software installation, deployment and maintenance, including disc imaging and remote maintenance tools
  • Experience and knowledge with best practices regarding network, server and endpoint security (anti-virus/anti-malware deployments, IDS/IPS deployments, SSL, etc.), in an Enterprise environment
  • Experience using SQL queries to extract data and create custom reports preferred
  • Experience using video editing software for training preferred.
  • Experience working with and supporting clients with various levels of technical expertise
  • Ability to use extensive workplace technology including email, Internet, office software, remote collaboration tools, and other software

Benefits:

Vacation, sick and personal leave. Nine paid holidays. Health/dental/vision/life insurance. Illinois Municipal Retirement Fund (IMRF) pension plan and voluntary 457(b)/Roth IRA retirement plans.

For More Information: 
Full Job Description

To Apply:
Application Deadline: Open until filled
Application Note: This position is housed in either the RAILS Bolingbrook Service Center (1000 W. Crossroads Parkway, Suite A, Bolingbrook, IL)
OR RAILS Coal Valley Service Center (220 W. 23rd Ave, Coal Valley, IL)

Please submit the following via email at chelsey.desplinter@railslibraries.info:  

Application Contact: 
Chelsey DeSplinter
Human Resources and Administrative Assistant
chelsey.desplinter@railslibraries.info

Business Address:
PrairieCat
220 W. 23rd Ave
Coal Valley, IL 61240