PrairieCat News

ALERT: Issue with items checked out under interim loan rules

Issue: For items that were checked out by libraries using interim loan rules that gave an absolute due date of 06/26/2020, if your patron wants to renew that item, you will receive a due date in 2021!

Solution: The best way to handle this is to check the item in and then check it back out to the patron to ensure an accurate due date. (You can modify the due date, but that loan rule will still be in effect, so if the patron tries to renew a 2nd time, you'll have the same problem.)

NEWS: RAILS Current Library Reopening Status Survey

Action: Action Recommended (Complete Survey)

RAILS wants to help members stay updated on other libraries' reopening plans and level of service. RAILS will provide a reporting tool and service area map for you to review results and compare peer libraries beginning July 1. If/when your service offerings change, please fill out this form again. Only your most up-to-date information will display in the results.

NEWS: Reports Resuming - New Item Conversion

Action: Informational

PrairieCat will be resuming the following system reports that were paused during the closure. PrairieCat staff continued to process the monthly statistics. Reports and statistics are posted on the website, log in to access: https://support.prairiecat.info/statistics
If you any questions about the reports, please put in a helpdesk ticket by emailing HelpMeNow@prairiecat.info.

These reports will resume the regular monthly reporting: 

NEWS: Hold Available Notice – Workflow Update

Action: Informational

PrairieCat has received some help desk tickets reporting that patrons are not receiving calls about holds being available. These have been due to a workflow where the library is trapping an item for hold and then quickly checking it out to their patron. The Hold Available Notices and the accompanying list of patrons that the system will call are generated at @1am and @2pm.

NEWS: Updating your OCLC ILL Lender Status

ACTION: Informational / Action Required

At the end of March as libraries were closing due to the shelter-in-place order PrairieCat made a request to OCLC for them to suspend lending for all PrairieCat members [Union, Full and Basic]. OCLC complied with the request and set your agencies WorldCat Supplier Status to NO.

NEWS: FY21 PrairieCat Election Results

Thank you for participating in the FY21 PrairieCat Election. Welcome to the new members on the Administrative Council! The following were elected to serve 3-year terms as At Large Representatives on the Council. More information about PrairieCat governance here: https://support.prairiecat.info/gov

Administrative Council

At Large Seat:  Michele Arms, Cherry Valley PLD

At Large Seat:  Laura Long, East Moline PL

At Large Seat:  Charm Ruhnke, Peru PL

 

NEWS: Instructions for Handling Holds Returned by Delivery

RAILS will be returning materials to libraries on 06/18 and 06/25. As you check these materials in, you may find that some of them were on their way to another library to fill a hold, but are being returned to you without having reached the requesting library. The attached instructions explain how to handle these holds.

Visit the RAILS COVID-19 page for the latest on RAILS Delivery: https://www.railslibraries.info/issues/178451

UPDATE: Status of Notices and Paging Lists

Action: Informational

PrairieCat requested that Innovative restart the system wide paging lists and notices on Tuesday, June 16 in preparation for the return of RAILS delivery and ILL. However, the restart failed initially, which resulted in some timing issues with the notices. We apologize for any confusion this may cause your patrons as they start to receive notices via email, text, and phone. Below is the current status of these processes.

Please contact the PrairieCat help desk HelpMeNow@prairiecat.info with any issues.

NEWS: OMA Remote Meeting Legislation

Action: Informational

On Friday, June 12, 2020, the Governor signed P.A. 100-0640 (SB 2135) into law. This new law amends the OMA to expressly authorize public bodies to meet remotely without the otherwise required quorum present at the meeting place. The law became effective immediately. There is a detailed discussion of SB 2135 here.

UPDATE: Hold Available Notice - Modified

Action: Informational

Due to the varied services (curbside, walk-in, parking-lot pickup) our members are providing for their patrons, the text on the Hold Available Notice has been modified to the following. This is a system wide change that is not customizable per member.

New Text:
The following item you requested is available for
pickup at your library. Please contact your
library to receive pickup instructions. Thank you.

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