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PrairieCat Holiday Support, December 2016

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RAILS will be closed on December 23, December 26, December 30 and January 2 in observance of the Christmas and New Years holidays.  PrairieCat will provide emergency phone support on some of those days since libraries are open.  Here is the PrairieCat support schedule:

  • Friday, Dec. 23rd - office closed, no RAILS delivery, emergency phone support only
  • Saturday / Sunday, Dec. 24th & 25th - no support
  • Monday, Dec. 26th - office closed, no RAILS delivery, emergency phone support only
  • Friday, Dec. 30th - office closed, no RAILS delivery, emergency phone support only
  • Saturday, Dec. 31st - emergency phone support only
  • Sunday, Jan. 1st - no support
  • Monday, Jan. 2nd - office closed, no RAILS delivery, emergency phone support only

Please call 877-542-7257 for emergency support on the days indicated as needed. Or, open a Help Desk ticket for non-emergency issues, and we will respond as soon as we are back in the office. 

There will be no "new" conversion report run on December 29th. The "new" conversion report run on January 5th will include an extra week of conversions. 

Best wishes for happy holidays and a healthy 2017 from all of the PrairieCat staff!